(Electronic Serial Number) is a serial number unique to each and every CDMA phone. A CDMA phone typically does not have a SIM Card and is usually Verizon, Sprint, Virgin Mobile, Boost Mobile, Metro PCS, Cricket or Alltel.
may NOT be clear for activation by a new user for the following reasons:
- The device is still "Active" on your account
- The account associated with the device has an outstanding balance
- The device has been reported as lost or stolen
can also be referred to as an MEID
(Mobile Equipment Identifier) .This number is tied to a carrier and helps record the activity and status of the device.
Prior to inspection, the buyback company will check to ensure that the ESN
has been deactivated. If the ESN
is not clear for activation, they will notify you via email and hold the item. They will ask you to contact your carrier and clear any issues that are causing your item's ESN
to be active so that they can pay you the full amount.
Unfortunately, if you are unable to clear your ESN
for activation, the buyback company will consider your phone to be in "Faulty" condition, since it is only worth its value in parts and cannot be activated by a new user.