{"id":3937,"date":"2011-12-07T15:02:19","date_gmt":"2011-12-07T15:02:19","guid":{"rendered":"http:\/\/beta.sellcell.com\/blog\/?p=2236"},"modified":"2019-04-12T11:07:48","modified_gmt":"2019-04-12T11:07:48","slug":"att-worst-cell-phone-carrier-again","status":"publish","type":"post","link":"https:\/\/www.sellcell.com\/blog\/att-worst-cell-phone-carrier-again\/","title":{"rendered":"AT&amp;T Worst Cell Phone Carrier\u2026 Again"},"content":{"rendered":"<p><a href=\"https:\/\/www.sellcell.com\/blog\/wp-content\/uploads\/2011\/12\/phone6.gif\"><noscript><img decoding=\"async\" class=\"alignleft size-full wp-image-2237\" title=\"phone6\" src=\"https:\/\/www.sellcell.com\/blog\/wp-content\/uploads\/2011\/12\/phone6.gif\" alt width=\"180\" height=\"120\"><\/noscript><img decoding=\"async\" class=\"alignleft size-full wp-image-2237 lazyload\" title=\"phone6\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%20180%20120%22%3E%3C%2Fsvg%3E\" alt width=\"180\" height=\"120\" data-src=\"https:\/\/www.sellcell.com\/blog\/wp-content\/uploads\/2011\/12\/phone6.gif\"><\/a>AT&amp;T has achieved the dubious distinction of being crowned as the worst cell phone carrier in the United States for the second year in a row.  Consumer Reports\u2019 annual survey of consumer satisfaction has seen the cell phone carrier again emerge as the company users are least pleased by, with complaints over phone based customer care and poor voice service being particularly numerous.  Even more disturbingly, while it achieved the same last place result as in 2010, this year\u2019s score was actually slightly worse than it was then.<\/p>\n<p class=\"mb10\">\n<\/p><p>Perhaps ironically, the cell phone carrier with the most satisfied consumer base was not one of the big name carriers, but Consumer Cellular, an MVNO which uses AT&amp;T\u2019s cell phone network and is targeted primarily at senior citizens, and which came top of the list by a fair margin, with regional carrier US Cellular coming in second place.  The big four were even beat out by Credo, an MVNO that uses Sprint\u2019s cell phone network and gives to progressive non-profit companies.<\/p>\n<p class=\"mb10\">\n<\/p><p>\u201cOur survey indicates that subscribers to prepaid and smaller standard service providers are happiest overall with their cell phone service,\u201d says the electronics editor for Consumer Reports, Paul Reynolds.  \u201cHowever, these carriers aren\u2019t for everyone.  Some are only regional, and prepaid carriers tend to offer few or no smart-phones.\u201d<\/p>\n<p class=\"mb10\">\n<\/p><p>The most well regarded of the major carriers was Verizon Wireless, which scored big marks particularly for its texting and data service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AT&#038;T has achieved the dubious distinction of being crowned as the worst cell phone carrier in the United States for the second year in a row.  <\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1821],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AT&amp;T Worst Cell Phone Carrier\u2026 Again<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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