{"id":3713,"date":"2011-07-13T12:33:44","date_gmt":"2011-07-13T12:33:44","guid":{"rendered":"http:\/\/beta.sellcell.com\/blog\/?p=1451"},"modified":"2019-04-12T11:08:04","modified_gmt":"2019-04-12T11:08:04","slug":"complaints-rise-for-used-cell-phone-industry","status":"publish","type":"post","link":"https:\/\/www.sellcell.com\/blog\/complaints-rise-for-used-cell-phone-industry\/","title":{"rendered":"Complaints Rise for Used Cell Phone Industry"},"content":{"rendered":"<p><a href=\"https:\/\/www.sellcell.com\/blog\/wp-content\/uploads\/2011\/07\/Complaint.gif\"><noscript><img decoding=\"async\" class=\"alignleft size-full wp-image-1453\" title=\"Complaint\" src=\"https:\/\/www.sellcell.com\/blog\/wp-content\/uploads\/2011\/07\/Complaint.gif\" alt width=\"180\" height=\"120\"><\/noscript><img decoding=\"async\" class=\"alignleft size-full wp-image-1453 lazyload\" title=\"Complaint\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%20180%20120%22%3E%3C%2Fsvg%3E\" alt width=\"180\" height=\"120\" data-src=\"https:\/\/www.sellcell.com\/blog\/wp-content\/uploads\/2011\/07\/Complaint.gif\"><\/a>Almost as many as 500 complaints were made about the used cell phone industry in just the last 12 months in the Chicago area in the United States alone, according to the Chicago version of the Better Business Bureau.&nbsp; The bulk of the complaints are about the practice known as \u201croaming\u201d with many cell phone users caught unaware that their data plan on their cell phones was still active outside of their normal area of coverage \u2013 even though they may not have actually even used the phone.<br>\n\u201cWhen traveling abroad, many users fail to recognize their data plan is constantly in use, even when they think their phone isn\u2019t,\u201d the Better Business Bureau said in an advisory which was released yesterday.&nbsp; A grand total of 482 complaints were received just in the Chicago branch of the Better Business Bureau, with consumers furious that they were incurring charges even though they hadn\u2019t actually been using their cell phones.&nbsp; The Federal Communications Commission (FCC) defines \u201croaming\u201d as meaning that a wireless phone is able to both receive and make telephone calls even though they are outside of their coverage area.<br>\nThe Better Business Bureau is advising consumers that they should consult their wireless carriers about their data plan before traveling abroad or anywhere else outside of their coverage area.&nbsp; \u201cFor the occasional traveler who doesn\u2019t frequently talk on the phone, it may be worth looking into an additional add-on plan,\u201d the Bureau says.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Almost as many as 500 complaints were made about the used cell phone industry in just the last 12 months in the Chicago area in the United States alone, according to the Chicago version of the Better Business Bureau. <\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1821],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaints Rise for Used Cell Phone Industry<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sellcell.com\/blog\/complaints-rise-for-used-cell-phone-industry\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints Rise for Used Cell Phone Industry\" \/>\n<meta property=\"og:description\" content=\"Almost as many as 500 complaints 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